What is the average federal contract value for NAICS 561421?

Across 75 awarded federal contracts in NAICS 561421 (Telephone Answering Services), the median award is $1,111,238, with most awards between $612,801 and $3,525,123. Source: SAM.gov award data.

What is the SBA small-business size standard for NAICS 561421?

The SBA size standard for NAICS 561421 is $19M avg. annual receipts.

Facilities & Support · NAICS 561421

Telephone Answering Services

Federal contract pricing, the top winners, buying agencies, and live opportunities for NAICS 561421.

$1,111,238

median award value · most between $612,801 and $3,525,123

Total awarded

$1,133,598,348

Awards

Winners

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SBA size standard

$19M avg. annual receipts

Live opportunities →Full pricing benchmark Market explorer Who wins here Am I small?

Top winners (by $)

PECKHAM VOCATIONAL INDUSTRIES…$906,529,059

BCFS HEALTH AND HUMAN SERVICES$44,043,303

NATIONAL TELECOMMUTING INSTIT…$32,871,711

INNOVATION AT WORK INC$22,202,031

IVYHILL TECHNOLOGIES LLC$15,813,657

NEWVIEW OKLAHOMA, INC.$14,003,897

Top buying agencies (by $)

Department of State$908,141,808

Department of Veterans Affairs$84,580,162

Department of Health and Huma…$44,043,303

Department of Defense$41,160,745

Department of the Treasury$32,871,711

Department of Transportation$9,352,964

Awards by year ($)

2016$1,646,442

2017$5,983,234

2018$48,791,937

2019$470,047,034

2020$51,620,254

2021$54,793,963

2022$10,331,139

2023$19,364,264

2024$166,968,234

2025$295,518,196

2026$7,656,443

2027$877,206

Recent awards

Telephone Operator/Switchboard Services - San Francisco VA Health Care SystemCAREER MANAGEMENT ASSOCIATES OF I… · Oct 01, 2026$1,278,000 Telephone Operator/Switchboard Services - VA Palo Alto Health Care SystemINNOVATION AT WORK INC · Oct 01, 2026$4,565,017 Emergency Dispatch Services - Fort Devens, MANASHOBA VALLEY REGIONAL DISPATCH … · Aug 19, 2026$200,210 After-Hours Support Services for Pre-Trip Notification System (PTNS)METROPOLITAN COMMUNICATION SERVIC… · Aug 03, 2026$108,556 R426--FY26 Northport Switchboard ServicesINNOVATION AT WORK INC · Jul 23, 2026$1,888,120

Pricing reflects 75 SAM.gov award notices for NAICS 561421. New to NAICS? See the full code dictionary or NAICS codes explained.